These are step-by-step instructions on how to install EQ on a new computer. Before you install your software please take a minute to read over the System Requirements.
Important note for Windows users: In May 2018 a Windows Update changed a setting that can affect EQ and the stability when it connects to the EQ database. Please see this help article for details and a resolution.
These areas are covered:
Step 1 - First full installation
Step 3 - Install PDF Driver for Windows 10
Essential reading - Requirements and Backups
Step 1 - First full installation
- Click on the link below to download the main EQ software to your computer:
Version v14 Full Download Here
If you experience any difficulty using this link, try copying and pasting this link into your web browser address bar:
http://eq.compusoftgroup.com/documents/software/EQ_v14_setup.exe
Your browser will download a file called EQ_v14_setup.exe. If you are prompted whether to trust or keep the file with a message like this:
- Click Keep / Allow to proceed. The file will be saved to your computer's Downloads folder.
- Click the filename EQ_v14_setup.exe to launch the installation wizard:
- Once the installation wizard is complete there will be a new EQ icon on your desktop. Double-click EQ to run it. When you run it for the first time it will prompt for registration where you can complete the details and submit for activation.
If you are connecting EQ to some existing data (for example, shared data on your network):
- Read this article about changing file locations. Do not change the temporary work file location.
- Read this article about Windows file sharing and consult with your own I.T. support to check the setting.
Step 2 - EQ Net
Following installation of EQ please download and install EQ Net, the software that downloads catalogue updates.
EQ Net Download Here
If you experience any difficulty using this link, try copying and pasting this link into your browsers address bar:
http://eq.compusoftgroup.com/documents/software/eqnetsetup.msi
Your browser will download a file called EQNetSetup.exe. If you are prompted whether to trust the file and proceed please click to proceed. Click the filename EQNetSetup.exe to launch the installation wizard.
Step 3 - PDF Driver for Windows 10
Install this PDF driver after installing EQ so that you can create PDF versions of all your documents.
If you experience any difficulty using this link, try copying and pasting this link into your browsers address bar: http://eq.compusoftgroup.com/documents/software/EQ_PDF_Printer.exe
Before you begin close EQ on the current computer.
1. To download the PDF driver right-click on the link and Run.
2. It will prompt you for a password to install it which is 120521-leig@eqsoftware.net
You will need to run this same installer on each PC that runs EQ.
To use the PDF driver:
Generate your documents in EQ as usual, clicking the Save PDF button (you don't need to change the printer to EQ PDF Printer). When the PDF is created it is automatically saved into your chosen folder. The chosen folder is set in the Document Archive settings, advice on changing it is here.
Essential reading - Requirements and Backups
Please take a minute to read the 2 documents linked below to ensure that you have EQ operating effectively and have a backup plan in place for your data.
EQ Software System Requirements
How to Transfer EQ to a new PC (including moving data)