EQ Flex can be accessed via browser on desktop computers, and for the best experience using an iPad we recommend you use the Microsoft Remote Desktop application, instead of browsers such as Safari, Chrome or Edge.
This article covers:
Download and Setup
- Download Microsoft Remote Desktop from the Apple App Store here on your iPad.
- Open the app RD Client:
- Tap the+ icon and select Add Workspace:
- Type the address you have been given by EQ: https://eqflex.eqsoftware.co.uk
- Enter the username and password that you have been given. (This will save you having to re-enter it every time you login).
- You will now see a workspace named EQ Flex:
Logging on
- Open the app RD Client:
- Tap your EQ Flex icon:
- Once EQ opens, login with your EQ password.
Controls on an iPad
You can use the touchscreen either to tap on the item you want (touch mode), or you can show a mouse cursor and move that around the screen.
You can also connect a Bluetooth keyboard and/or mouse to your iPad for even easier controls. (Mouse support requires iOS 13 and above, or iPad OS).
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Tap the Expand icon: |
Then, at the top left you can select Touch or Mouse:
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The table below shows how you can perform a left or right mouse click interaction:
| Mouse mode | Mouse operation | Gesture |
| Touch | Left-click | Tap with one finger |
| Touch | Right-click | Tap and hold with one finger |
| Mouse cursor | Left-click | Tap with one finger |
| Mouse cursor | Left-click and drag | Tap and hold with one finger, then drag |
| Mouse cursor | Right-click | Tap with two fingers |
| Mouse cursor | Right-click and drag | Double-tap and hold with two fingers, then drag |
| Mouse cursor | Mouse wheel | Double-tap and hold with two fingers, then drag up or down |
| Mouse cursor | Zoom | With two fingers, pinch to zoom out and spread fingers apart to zoom in |
To show the on-screen keyboard, tap the keyboard icon:
You can read more detailed technical information about the RD Client app on the Microsoft RD Client support pages here.