These Additional Info settings under Users contains settings that apply to the named user only. If there is a duplicate with a setting in System Config then a user level setting here will override it.
This contains settings for alternative postal addresses, email addresses, logos, customer folders, tasks, communication rules, projects filters, discounts and margin/costs rules.
Click System Config > Users
Highlight a username and click the Additional Info button on the right.
The screen below will open and show all of these settings which can be set for individual users:
Click a tab name to expand help on that section:
Alternative Address
When you have staff at different branch locations enter an address here to override the default company address. This will be used on the standard printed documents.
Delivery Address
When you have staff at different branch locations enter an address here to override the default company delivery address. This will be used on the standard printed documents.
Logo
This tab sets a specific company logo, to be used across the top of the printed documents.
You can set a different logo to override the default, e.g. include direct phone line, different showroom address etc.
Click Select Image to locate the required .bmp graphic on your computer.
The default graphic is userlogo.bmp which is a fixed size of 720 (wide) x 124 (high) pixels.
Read more on Show company logo or print on letterhead.
Customer Folders
Set a different file path to customer folders, click browse 
to pick a new location.
This will override the system-wide file locations.
Beware of changing file locations. For more information read File Locations settings.
Locking
This tab has useful settings for larger companies who have multiple sales people or multiple branches.
Customer Database Filter
You can select a sales person or branch location to lock the customer list. When users login and use the Customer List they will only be able to see customers for the chosen sales person or branch.
Note you can only pick one locked filter, not both:
Customer Type
The selection box Default and lock the customer type to forces the Customer List to only show customers matching the selected customer type, when this user is logged in.
The default setting is Not Locked.
Appointments Diary Filter
You can select a resource or resource group to apply a locked filter to the appointments diary. This is useful when user roles mean that users do not need to see all diary entries:
Click Update to save and close the window.
Contact History / Communication
These settings allow you to pick default options for when a user starts new contact history. This would save the user always having to pick the same option if they do lots of repeat bookings.
Pick the defaults from the drop down list for:
- Default Resource: Pick a resource name and tick the box to set as the default.
- Default Action: Pick an action from the drop down list
- Default Duration: Pick a default duration from the drop down list
- Tick the "Default to current time" box to have the time pre-set. It will pick the closest 15 minute
Click 
Update when finished to save and close the window.
Projects Filters
For each section of the projects screen you can set a restriction on which filters each user can access.
By default all users can access all sections. Pick from the drop down box:
<--No Restrictions--> The user can access all parts of the window
<--Filters Only--> The user can only access the saved filters that you have set in projects (and no more)
[Name of filter] All of your saved filters are listed here and the user can only access that 1 filter in the window.
Appointments Diary Select a saved filter which already exists on the appointments diary. This user will only be able to access the filtered data on the diary.
Email/Text
Email User Information
In addition to the settings in System Config you can set a unique e-mail account for each user to send mail from. If an account at user level is specified, this will be used instead of the email settings in the global customise screen.
Tick the box Use settings to enable, and follow the same rules as the information in e-mail customise.
CC Address
Enter an email address for a recipient who you would like to be sent a copy of every email that is sent by this user via EQ.
Outgoing mail (SMTP)
Specify your email provider's outgoing server and the port number below.
Tick Requires SSL if advised by your mail provider
Authentication Type
Select the authentication type your mail server requires. If you are unsure start by using "Plain".
Text (SMS) Settings
Text Originator
In addition to the settings in System Config (for the whole company) you can set a unique "from" name for text messages that this user sends, e.g. customer service department could have a different identifier to the despatch texts.
Discounts
You can set Discount Restrictions to limit the percentage of discount that a user can give on a quote/order.
Maximum Discount (total value)
Tick Enable and set a percentage in the Maximum Discount box:
When you click Update this will limit the maximum discount that this user can enter across any product, on all quotes/orders.
Catalogue Discount Restrictions (maximum per catalogue)
For more control than simply limiting the maximum total discount value, you can set a maximum discount per catalogue. The discount percentage can be different across catalogues.
1. Tick the Enable box next to any (and every) catalogue you want to restrict.
2. Enter a maximum discount percentage in the Max Disc % box.
3. Click Update to save and close the screen.
An example is setup on 3 catalogues here:
Default Discount Band
This setting applies to new customer records, that this user adds. If you select a discount band here, it will be applied to all new customers that this user adds.
A discount band is a collection of discounts, setup in Customer List > Account Details tab. Read more about Discount Bands.
Margin/Costs
On this tab you can apply a minimum margin that this user's quotes/orders need to achieve. Once this is set they will be prompted whilst saving the quote/order in order to make price changes before it can be saved.
To enable a minimum margin:
1. Tick the Enable box
2. Enter the minimum accepted margin percentage in the % box.
3. Click Update to save and close the window.
The tick box Show Cost and Margin columns on the quotation enables 2 additional columns. This needs to be enabled in conjunction with a setting in System Config > Pricing to show cost and margin columns.
This means the administrator could decide to enable cost and margin columns, but then only enable them for selected users.