Discount bands are a way of selecting an automatic discount structure on a customer record, that is subsequently applied to all quotes and orders raised for that customer. A discount band works with discounts on selling prices, i.e. discounts to your customers. (If you want to setup discounts on catalogue prices, to calculate a different cost price, see Customer Supplier Discounts).
It can be setup as follows:
1. Click Customer List on the top toolbar:
2. Select the Account Details tab.
3. Press Edit to make changes to the customer record.
4. Press the Edit Popup Contents button next to the discount band drop down menu.
Band 0 is the default band and you can add a further 98 bands.
5. Enter a new band into the band title column e.g. trade customer.
6. Complete the discount column(s) as needed:
• Product Discount - Enter a percentage to be removed from each product price on an order.
• Order Discount 1 - Enter a percentage to discount the total order value.
• Order Discount 2 - Enter a percentage to give an additional discount on the total order value.
7. Each band can have a list of catalogue discounts. Follow the arrow from the band to the catalogue discount box.
8. Click Add to add a new row to the lower grid. Pick a catalogue name from the drop down list and enter a percentage in the Disc % column to discount a specific catalogue.
This catalogue discount will only apply to a customer who has the current discount band set.
9. Click 
Update to save and close.
IMPORTANT - Discount hierarchy
If you need to specify more than 1 type of discount you need to know the order in which they are applied. There is a hierarchy where one discount overrides the other.
The order goes from least specific to most specific:
• Product Discount
• Discount Band
• Catalogue Discount
• Product Prices